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Managed Services (MSP)

Why Managed IT vs Cybersecurity Services Is Not A Binary Decision

Managed IT vs Cybersecurity Services

The evolution of technology has provided business operations everywhere with an oasis of simplicity, effectiveness, and productivity. But, that haven doesn't come without its mirages. 

Yes, the servers are happily humming, but proper configuration and regular backups are mandatory to keep it in that state. Your network, computers, and software functioning at optimal levels is core to your success — but without the proper cybersecurity solutions, updates, and patches, your company's entire IT infrastructure, livelihood, and reputation are at risk.

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Technology giveth and technology taketh away. It helps your bottom line and yet can take time away from daily business priorities when issues arise.

What do you do?

The FBI reported a 300% increase in cybercrimes since COVID-19.


That stat is just another reason more companies are turning to Managed IT Service Providers (MSPs) or Managed Security Service Providers (MSSPs) to protect their business networks as well as their remote employees' IoT devices and systems.

But, what's most suited for your business, IT Management, or a Cybersecurity Company? 


Let's discuss the differences below and come to a conclusion.

Managed IT (MSP)

Third-party support that ensures systems are performing optimally for max uptime. Devices, networks, and servers — are monitored and backed up continuously to prevent or quickly address any problems.

IT Management consists of several tiers of tools; below are some of its core make-up:


Remote Management and Monitoring (RMM)

RMM is a downloaded software for devices, networks, and servers, allowing MSPs to proactively track and troubleshoot the health and overall performance of systems and computers in real-time.


Help Desk Assistance

MSP's use a customer support system to help with any technical or IT questions via email, phone, or website.


On-site Support

A local service where engineers will visit your business to troubleshoot more complex concerns or projects.


Access Management

A tool that allows for the control of privileged accounts, so specific users only have access to the tools needed to do their role. Access constraints, multi-factor authentication (MFA), and password reset all fall under this umbrella.


Managed IT Security

24/7 monitoring of your network, which includes solutions like firewalls, wireless network security, patch management, endpoint, and anti-malware, to name a few.

The above MSP security solutions tend to get tangled with those of MSSP as similar — they are not. The former doesn't put as much focus on security in comparison to the latter, which concentrates on Cybersecurity as a service.


Cybersecurity Services (MSSP):

Where Managed IT Services converge on the operability of your IT Systems, Managed Cybersecurity is about reducing and blocking data threats and unapproved access.

MSSP's use a multi-leveled security strategy that guards against external threats such as attacks on IoT devices or network interruptions but also internal threats by negligent or intentional security breaches by an employee.


Managed Cybersecurity provides companies with entry to some of the following:

Security Information and Event Management (SIEM)

SIEM tools give MSSP's a macro view of a company's total IT framework. By gathering log and event data created by systems, devices, and applications, SIEM can identify security-related incidents such as malware activity or failed logins. It gives you real-time reporting, analytics, and threat detection.


Advanced Cybersecurity 

Cybersecurity is composed of several types of solutions, below are a few:

  • Intrusion Detection System (IDS) work to find any possible hostile acts so a company can respond quicker.
  • Data Loss Prevention (DLP) ensures that information is accessible and authentic.
  • Managed Firewalls will control and aid in the protection of outgoing and incoming connections.
  • Identity and Access Management (IAM) helps limit and track employees' access, defending against cybercriminals, so they don't gain access to your system.
  • Web Filtering helps protect employees from unintentionally reaching harmful websites by giving an extra security layer when they browse.


Cybersecurity Analysts

A trained team of professionals that will:

  • Identify flaws in your IT infrastructure and prescribes action needed to mitigate the probability of a security breach.
  • Search proactively and confine threats that evade and hide in undetected networks, aka threat hunting.
  • Alert you and remediate any danger directly if a breach does occur, evaluate the cost of the gap, and investigate the root of the attack.


Managed IT and Cybersecurity Services doesn't have to be a binary choice. Both provide needed features, advantages, and benefits that keep your IT infrastructure operable and shielded.

Network Connections takes a holistic hybrid approach when it comes to IT Management and Cybersecurity Solutions. One helps to increase your bottom line by making sure everything runs steadily while the other proactively protects you from an assemblage of digital threats.

For more information on how our cybersecurity philosophy can assist in scaling and safeguarding your business, please schedule a consultation or call 586.948.0030.

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